Adhikari ko Aadhar pay transaction karte time niche likha error aata hai to uski id par Aeps & Aadhar pay ki service block hai
Error while using service aeps :- Agent Not Active, Your service has been stopped
Error while using MATM :- Transaction Status : No investment account. Please contact card issuer.
Note :- esa bhi ho sakta hai ki SMA ko aeps ki tile bhi show nhi ho to SMA ki id soft blocking sheet and Aeps Nagative pin code sheet main check karna hai
Script :- Priye Adhikari ji, aapki id par service activate karani hogi. Jiske liye SMA ke paas niche likhi chije honi chahiye.
1. Adhikari ki YBL E-Kyc complete hini chahiye
2. SMA ki CPV Complete honi chahiye
3. Agar SMA ki yah details complete hai to SMA ki Ameyo me complaint log karni hai.
Tagging :-
Outcome :- Complaint > Aeps Soft Block Unblocking
Sub Outcome :- Aeps Soft Block Unblocking
TAT :- 5 Working Days
Agar SMA ki CPV nhi hai to CPV karne ke liye guide karna hai.
Agar YBL E-KYC nhi hai to YBL e_kyc ke liye guide karna hai.
Soft Block – 936
Error while using service aeps :- Agent Not Active, Your service has been stopped
Error while using MATM :- Transaction Status : No investment account. Please contact card issuer.
Note :- esa bhi ho sakta hai ki SMA ko aeps ki tile bhi show nhi ho to SMA ki id soft blocking sheet and Aeps Nagative pin code sheet main check karna hai
Script :- Priye Adhikari ji, aapki id par service activate karani hogi. Jiske liye SMA ke paas niche likhi chije honi chahiye.
1. Adhikari ki YBL E-Kyc complete hini chahiye
2. SMA ki CPV Complete honi chahiye
3. Agar SMA ki yah details complete hai to SMA ki Ameyo me complaint log karni hai.
Agar SMA ki yah saari requirements completed hai to SMA ka noche likha process follow karna hai :-
Script :- Priye Adhikari ji, aapko apna purana biometric device change karna hoga ek new biometric device ka prayog karen warna aapki ID par NPCI ki taraf se Aeps Service again band ho jayegi
— Device change karne ke baad SMA ka aggregator ko YBLN apr move karna hai
Note :- Agra SMA ka YBLN active nhi hai to ID techops ko share karke SMA YBLN par activate karana hai.
Agar SMA ke wahi purane biometric device ko use karna chahta hai to SMA ko guide karan hai ki sir aapko hame ek white paper par concent likh kar dena hoga jisme likhana hoga ( Device kaha se purshase kari hai, Device kab purchase kari hai, Device ka serial number, Device ka model, Device Name, or aap ise again kisi fraud transaction me use nhi karnege ) Yah details mail par prapt hone ke baad aapko 2 Working days ka wait karna hoga.
Backend Process :- Letter received hine ke baad letter Sumeet ko share karna hai aur sumeet bank and NPCI se uske device ko whitelist karayega aur SMA ko YBLN par move kar dega.
Tagging :-
Outcome :- Complaint > Aeps Soft Block Unblocking
Sub Outcome :- Aeps Soft Block Unblocking
TAT :- 5 Working days
Agar SMA ki CPV nhi hai to CPV karne ke liye guide karna hai.
Agar YBL E-KYC nhi hai to YBL e_kyc ke liye guide karna hai.