Aeps cash Deposit

Aeps cash Deposit – Script

Script :-

1. Sheet Name ( Aeps Cash Deposit Stuck Cases ) – Is sheet main agar id find ho jaati hai to niche likhi script follow karni hai.

Process:- Apse confirm karna chahenge kya aapne yah transaction ka amount customer ko wapas kar diya hai.

                                       If Adhikari said “Yes”

Priye Adhikari ji, Apko batana chahenge apne customer se white paper par ek consent and signature lekar rakh liijiye or usme yah transaction details bhi likhiyega. apka yah transaction ka amount 24 hours me apke wallet me refund ho jayega.

Tagging: –
Outcome: – Compliant > Cash deposit in Aeps
Sub Outcome: – Consent Taken for Aeps CD amount refund

                               If Adhikari said “No”

Adkaari ji, Apko batana chahenge ki aap transaction amount customer ko handover kar dijiye or handover karte time customer se signature ke saath written me consent le lijiyega saath hi customer ki other details like phone number, aadhar number, address, name aur paisa mil gya wo consent le lijiyega aur apne paas rakh lijiyega.  

Tagging :- 

Outcome: – Compliant > Cash deposit in Aeps
Sub Outcome: – Consent Taken for Aeps CD amount refund

TAT :- 24 Hours

SMA ki YBL E-kyc check karni hai
Agar YBL E-KYC completed hai to SMA ki ID nagative pin code sheet me check karni hai or SMA ki id dono sheet me nhi hai to yah case L2 par transfer hoga aur L2 team lokesh ko highlight karegi.

YBL E-KYC sheet me nhi hai ti KYC karne ke liye guide karn ahai
Nagatoive list main hai to guide karna hai ki sir aap nagative area me fall kar rahe hai aap yah service use nhi kar payenge

 NSDL Cash Deposit Recon till 24 April