CPV karane ke liye Rs. 500 ka charge SMA ke wallet se deduct hota hai
SMA ke wallet se amount deduct hone ke baad amount bifurcation.
Agent Action :- Agent ko same call par SMA ka distributor and sales person ka number share karna hoga.
Script for distributor number :- SMA ko spice money app me “More” option par clik karna hai or sabse upar SMA ko uske distributor ka number show karta hai.
Script for Sales person number:- karane ke liye SMA ko apne sales person se contact karna hota hai sales person ka number KB main sheet ( DL Contact number ) me se dekh kar batana hai or kahna hai ki sir aapko inse contact karke CPV karana hoga.
Note: – Agar Distributor SMA ki CPV karne ke liye extra amount ki demand kar raha hai to SMA ki niche likhi tagging karni hai or SMA ko 7 working days ka TAT share karna hai.
Tagging: –
CPV ka amount 2 (South & West) zone me auto refund hota hai agar amount refund nhi hua hai to SMA ki call L2 par transfer karni hai or L2 agent lokesh ko mail raise karega