Error :- Inactive Terminal

Error :- Inactive Terminal

Step 1 : . Sabse pahle sheet – “NSDL Inactive by NPCI “ main ID check karni hai – Agar id iss sheet mai hain to SMA nsdl par transaction nhi kar sakta hai.

Iske baad sirf YBL heen option hain jiske liye niche diye gaye steps follow karen or YBL check karne se pahle YBL e-KYC check karni hai****

Step 1 : SMA ki ID ko YBL Active-Inactive sheet me check karna hai  

Agar ID sheet main hai :-  ID ke age jo status likha hua hai usi remarks ko dekh kara age ka process follow karna hai

Agar ID sheet me active hai: – SMA ki ID supervisor ko share karni hai or on call hi SMA ka aggregator change karna hai fir SMA se same call par hi confirm karna hai

Agar id sheet me inactive hain to – YBL bank ko activate karne ki request leni hai aur SMA ko 3 working days ka TAT dena hain.

Tagging :-

Outcome :- Complaint > 2FA Aadhaar Authentication Issue

Sub outcome :- Request for Reactivate the Bank

Attribute :- Agent ID, Bank Name, Error.

Agar ID sheet me nhi hai: – SMA ki ID ko  Negative pin code list main check karo , agar id available hain to YBL pe Adhikari transact nahi kar sakta. Excel name : YBL AEPS & Aadhaar negative pincode

Tagging for SMA id available in negative pin code :–

Outcome :- Query > 2 FA Aadhar Authentication Issue

Sub outcome :- YBL Not activated_SMA is avl. In nagative pin code

Step 2 : agar negative pin code nahi hain to – iss id ka YBL E-KYC status check karein- agar YBL E-KYC nhi hui to SMA ko YBL E-KYC karne ke liye guide karna hai.

Step 3 : Agar YBL EKYC huee hain to ID ko Soft Blocking sheet Bank end and Spice End dono me check karna hai.

Step 4 : Agar SMA ki ID Soft Blocking me hai to SMA ko Soft Blocking ka process KB main se dekh kar guide karna hai.

Step 5 : Agar SMA ki ID Soft Blocking sheets main check  karna hai agar ID soft block me available hai to soft blocking ka process follow karna hai