- Agar kisi SMA ne pahle se hi koi VIP plan ko purchase kara hua hai to us SMA ke pass yah POPup show nhi hoga.
- Agar SMA ne 5999 se upar ka koi VIP plan pahle se hi purchase kara hua hai to usko yah ( Device Book Kro ) Offer show nhi hoga.
- Agar SMA ne VIP plan pahle se hi purchase kara hua hai to SMA ko biometric device purchase par 500 Rupees ka cashback milega.
- 199 ka VIP plan auto renewal hota
Jin adhikari ka 500 amount deduct hua h or wo adhikari apna Device chahte h to isme tagging karni hai or adhikari ka concent lena hai.
Script:- Priye adhikari ji agar aap apna device lena chahte h to apka bacha hua 2899 amount apke wallet se deduct hoga aap iske liye ready h agar adhikari kahta hai “ha” to kya hum apka bacha hua 2899 amount apke wallet se deduct kar le agar adhikari kahta hai “ha” to niche likhi tagging karni hai aur SMA ko wallet me balance maintain karna hoga.
Tagging :-
Outcome :- Complaint > Device Book
Sub Outcome :- Need to take consent to deliver the device
Agar sma nhi khta h to niche likhi tagging karni h or sma ko guide krna h ki yaha amount 500 refund nhi hoga. agar aap futher me biometric device purchase karte hai to hum usme aapka 500 rupees less kar denge lekin device apko mantra L1 biometric hi purchase karna hoga or offer ( Popup ) se hi karna hoga.
Tagging :-
Outcome :- Complaint > Device Book
Sub Outcome :- Customer did not gave consent to deduct the amount
Note :- agar ek bhi tagging yah galat create hoti h to agent ki ztp hogi
Agar SMA apne 500 ka refund chahta hai to SMA ko guide karna hai ki amount refundable nhi hai or niche likhi tagging karni hai.
Tagging :-
Outcome :- Complaint > Device Book
Sub Outcome :- SMA wants to refund his 500 Amount
Note :- SMA offer ne offer se device book kara hai aur INR 500 rupees uske wallet se deduct hua hai tabhi consent lena hai