IMPORTANT: – 3,499 ka new price ab 3,999 ka ho gya hai. Plan ki validity & Benefits Same hai
5,999 ka new price ab 6,999 ka ho gya hai. Plan ki validity & Benefits Same hai
Newly Launch Variant of VIP
|
Basic |
VIP |
VIP |
VIP |
VIP |
|
|
Variant / Amount (Rs) |
4999 |
5999 |
6999 |
7999 |
9999 |
|
Validity |
12 months |
12 months |
12 months |
12 months |
12 months |
|
Commission |
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|
AEPS /ATM (Commission) |
Upto Rs 10 |
Upto Rs 13 |
Upto Rs 13 |
Upto Rs 13 |
Upto Rs 13 |
|
DMT (Extra Commission on Current plan) |
– |
0.03% |
0.03% |
0.04% |
0.05% |
|
Saving Bank (Extra Commission on Current plan) |
– |
Rs 3 |
Rs 3 |
Rs 7 |
Rs 10 |
|
Gold loan (Extra Commission on Current plan) |
– |
– |
– |
0.10% |
0.20% |
|
Bene addition discount |
– |
50% |
50% |
50% |
50% |
|
Cashback benefits on new Hardware Purchases |
|||||
|
ATM Device |
– |
Rs 200 |
Free mATM Device |
Rs 200 |
Rs 200 |
|
Voice Alerts |
– |
Free |
Free |
Free |
Free |
|
Biometric |
FREE BIOMetric L1 |
Rs 200 |
Rs 200 |
Rs 200 |
Rs 200 |
|
Printer |
– |
Rs 500 |
Rs 500 |
Rs 500 |
Rs 500 |
|
Special Care |
|||||
|
Call center related |
– |
Direct access to Customer care |
|||
|
Call center related |
– |
4-hour resolution for internal cases |
|||
Note: Distributor will give the Mantra L1 device to Adhikari and Spice money will replenish the distributor STOCK with the equivalent quantity.
AEPS and mATM Commission Structure:
|
AePS (CW & CD)/mATM |
||
|
Slabs |
Basic |
Advance/VIP |
|
200-499 |
1 |
1 |
|
500-999 |
1 |
1.5 |
|
1000-1499 |
2 |
2 |
|
1500-1999 |
2 |
4 |
|
2000-2499 |
5 |
5 |
|
2500-2999 |
5 |
8 |
|
3000-7999 |
10 |
10 |
|
8000-10000 |
10 |
13 |
- Option to deactivate the Auto renewal: – SMA can deactivate the auto renewal from the Spice money App and web portal.
Please note: – Only auto renewal will be deactivated. SMA will be able to enjoy the benefits of VIP till the validity of current running pack
Option to deactivate the Auto renewal: – SMA स्पाइस मनी ऐप और वेब पोर्टल से ऑटो renewal को deactivate kar सकता है। कृपया ध्यान दें: – केवल स्वतः नवीनीकरण निष्क्रिय किया जाएगा। SMA मौजूदा चल रहे पैक की वैधता तक VIP के लाभों का आनंद ले सकेगा
Steps to be followed :-
Click on More — SMA will get the option of Spice VIP ——- after that customer will get the option to deactivate the auto renewal, Now SMA has to click on deactivate the auto renewal option
Need to click on Yes, confirm — and Okay
Note :- Agar SMA khud se request nhi le pa raha hai to agent niche likhi tagging karke request lega:-
Tagging
Out Come :- Complaint > SPP
Sub Outcome :- Wants to deactivate auto renewal for SPP plan
