2.B2b ko login karne ke baad SMA ko portal par “balance enquiry” ki tile par click karna hai
3. Cutomer ki details fill karni hai
Customer ki details fill karne ke baad Eye ya finger scan ke through customer ko verify karna hai.
Agar SMA ko balance enquery karte time “Insufficiant fund ka error raha hai to SMA ka wallet balance check karna hai agar wallet ka balance “ 0 “hai to SMA ko guide karna hia ki pahle apne wallet ko rechanrge kare uske baad SMA wallet recharge kar payenge.
Tagging/CTST
Outcome -AEPS
Sub-Outcome-Getting insufficient funds error in balance enquiry