BHIM Aadhar Pay – FAQ’s

BHIM Aadhar Pay – FAQ’s

  1. Aadhar pay service yes bank ki taraf se band ho gyi hai.
  2. Aadhar pay service ki service ke liye 2 new aggregator hai (i) ICICI (ii) Kotak Mahindra bank
  3. Aadhar pay ki call aane par sabse pahle KB main sheet ( Name:- Aadhar Pay New Sheet ) is sheet me check karna hai.
  4. Aadhar pay ke amount ko SMA move to bank kar sakta hai.
    Error name Script
    Aadhar Pay tile not available Priye Adhikari ji, abhi aap Aadhar pay service ka use nhi kar sakte hai
    Your account is being validated out of TAT Priye Adhikari ji, bank ki taraf se kuchh technical issue hone ke karan yah issue aa raha hai, Kripya Wednesday End of the day tak ka wait karen
    Invalid Merchant ID Priye Adhikari ji, bank ki taraf se kuchh technical issue hone ke karan yah issue aa raha hai, Kripya Monday End of the day tak ka wait karen
    Services is restricted in this area Priye Adhikari ji, Negative PIN code me hone ke karan aap Aadhar pay service ka use nhi kar sakte hai
    Deactivate User Priye Adhikari ji, abhi aap Aadhar pay service ka use nhi kar sakte hai
    Service blocked Priye Adhikari ji, Negative PIN code me hone ke karan aap Aadhar pay service ka use nhi kar sakte hai
    AP KYC completed but again asking for KYC
    Merchant mobile number already exists Priye Adhikari ji, Apne already kisi or portal par ICICI or Kotak bank ki KYC kari hui hai abhi aap aadhar pay service ka use nhi kar payenge
    Merchant Name Mismatch Priye Adhikari ji, aap apna masked aadhar card & Pan card and error screenshot apni registered mail se customercare@spicemoney.com par share kar dijiye.
    Biometric data did not match Priye, adhikari ji, Aap apna biometric sahi se nhi laga raha hai sahi finger laga kar try karen
    Invalid Location Priye, adhikari ji, Aap apni shop location se kyc nhi kar rahe hai kripya shop par jakar KYC karen
    Bank Ekyc Service is disabled Priye Adhikari ji, Negative PIN code me hone ke karan aap Aadhar pay service ka use nhi kar sakte hai

BHIM – Aadhar Pay FAQ’s

Q 1. What is Aadhar pay ?
Ans. Aadhar pay ek service hai jiske through ek SMA apne customer ka aadhar card se amount withdraw kar sakta hai.

Q 2. Aadhar pay service ka amount kaha jata hai ?
Ans. Aadhaar Pay amount ko SMA apne wallet and account me settle kar sakta hai.
Note :- In account settlement TAT: – 24 Hours
In Wallet settlement TAT: – Instant (Isko SMA move to bank bhi kar sakta hai)

Q 3. SMA Aadhar Pay ki transaction settlement ko kaise change kar sakta hai
Ans. 1. Open “Aadhar Pay” Option.
2. Click “Change bank account” 
3. Then SMA ko option show honge amount “In wallet” or “In account”

 
Note: – 1. SMA is option ko month ke through month me only two times hi change kar sakta hai.
2. Agar Aadhar pay ka paisa wallet me aa gya hai to vah amount move to bank nhi hota hai.

Q 4. Aadhar Pay se transaction par kitna charge lagta hai ?
Ans. Aadhar pay se per transaction par 0.25 % + 18 % GST ( Min – 0.35 Paise )

Q 5. Aadhar Pay se per day kitni transaction ho sakti hai  ?
Ans. 5 Transaction per aadhar per day |

Q 6. Aadhar Pay transaction limit on the popular issuing banks
Ans. 

#

Bank name

No. txn/ day

Amount/ day

No. txn /month

Amount/ month

1

State Bank of India

1

₹ 10,000

4

₹ 40,000

2

Bank of Baroda

4

₹ 10,000

4

₹ 40,000

3

Uttarbanga Kshetriya Gramin Bank

2

₹ 20,000

5

₹ 50,000

4

Pragathi Krishna Gramin Bank

5

₹ 10,000

15

₹ 1,00,000

5

Kerala Gramin Bank

5

₹ 5,000

NA

NA

6

United Bank of India

1

No limit

No limit

No limit

7

Uttarakhand Gramin Bank

3

₹ 10,000

90

₹ 30,00,000

8

Central Bank of India

2

₹ 10,000

10

₹ 1,00,000

9

Baroda Gujarat Gramin Bank

5

₹ 10,000

5

₹ 50,000

10

Baroda UP Gramin Bank

5

₹ 10,000

5

₹ 50,000

11

Baroda Rajasthan KGB

5

₹ 50,000

5

₹ 50,000

 

Q :- Aadhar Pay per transaction limit.

Ans :- 10,000 /-

Q 4. SMA ki Transaction Successful ho gyi hai lekin customer ke bank account me amount credit nhi hua |

Agent :- adhikari ji aapko batana chahenge ki aapko apna account check karna hai agar apka amount apke account me deposit nhi hua hai to aapse request hai ki aap apne bank ki updated bank statement ya fir updated bank passbook hame hamare whatsapp chat support ya fir mail par share kar dijiye dhanywad

 

Q 4. Aadhar pay ki service New Id me enable kaise hogi ?
Ans. SMA ko aadhar pay ki E-KYC karni hogi (ICICI & Kotak Bank)

If SMA is called in Out TAT 

Tagging :- 

Outcome :- Complaint > Aadhar pay

Sub Outcome :- Aadhar Pay transaction failed out of TAT

Statement receive hone ke baad tagging :- 

Outcome :- Complaint > Aadhar pay

Sub Outcome :- Aadhar Pay settlement is success but amount is not credited in account

Q 5. Aadhar Pay transaction is unknown/Failed Tagging ?
Ans. Guided to SMA please wait for T + 7 working days 

Tagging :- 

Outcome :- Complaint > Aadhar pay

Sub Outcome :- Aadhar Pay transaction failed in TAT

If SMA is calling in TAT Again

Tagging :- 

Outcome :- Complaint > Aadhar pay

Sub Outcome :- Follow up_Aadhar Pay transaction failed in TAT