Credential change – Number and email change – Lost (Manual Process)

Credential change – Number and email change – Lost (Manual Process)

Procedure : 

Step 1: Need to share the mail at customercare@spicemoney.com from email id which he wants to change

Step 2: Write new number and email id which he wants to change along with POA and POI

Step 3: Post receiving the mail at CC, verification team will call in next 24hrs

Step 4: In case details are verified then number/email will be changed in next 24hrs

Important Note : 

1.Manual verification is only applicable when SMA has lost his mobile number/email id

2.Verification call initiates from customer care number