Credential change – Number and email change – Not Lost (Manual Process)

Credential change – Number and email change – Not Lost (Manual Process)

Mobile Number Change

Step 1: Need to share the mail at customercare@spicemoney.com from registered email id 
Step 2: Write new number which he wants to change along with reason for number change
Step 3: Post receiving the mail at CC, verification team will call in next 24hrs 
Step 4: In case details are verified then number will be changed in next 24 hrs

Email Id Change

Step 1: Need to share call from registered number on customercare number and give request for email change
Step 2: Post giving request for the mail change, verification team will call in next 24hrs 
Step 3: In case details are verified then email will be changed in next 24 hrs
 
Important Note – Manual verification is only applicable when SMA has lost his mobile number/email id