DMT – Check Transection Status

DMT – Check Transection Status

First agent will check the wallet history through which agent will able to check the BC bank by which he transfer the amount.

:-Agent need to Click on Money Transfer then agent will click on Spice money:-

:- after that agent will click on customer care option:-

:- Then agent will click on the BC bank through which SMA has transfer:-

                                                                            Tagging/CTST

Out Come-Query > DMT (Money Transfer)

Sub Outcome-Transaction Pending/Process

Out Come-Query > DMT (Money Transfer)

Sub Outcome-Transaction Unknown

Out Come-Query > DMT (Money Transfer)

Sub Outcome-Transaction Failed

                                                                       TAT(Turn Around Time)

Transaction Unknown-  T+3working days

Transaction Pending/Process -T+3working days