| Sub Outcome | Revised TAT |
| OTP Renewal | 3 working days |
| OTP Service Renewal charges deducted but still getting error while booking_Out of TAT | 2 working days |
| IRCTC tab missing | 2 working days |
| OTP service is activated but getting error while booking ticket | 3 working days |
| IRCTC OTP service not activated TAT over | 3 working days |
| Want to change mobile IMEI number | 2 working days |
| IRCTC license renewal request | 2 working days |
| Wrong renewal date showing on TU portal | 2 working days |
| IRCTC Extra Renewal charges refund | 3 working days |
| IRCTC Dongle not received TAT over | 10 working days |
| Invalid agent device id | 2 working days |
| Dongle Renewal Request | 10 working days |
| Non – Digital certificate user are not allowed login | 2 working days |
| Train cancelled but refund not received | 3 working days |
| PNR not received and refund awaited | 3 working days |
| TDR Refund not received | 3 working days |
| WL Auto cancellation but amount not refunded_TAT over | 3 working days |