Login Issue – How to Login on Application

Login Issue – How to Login on Application

Application Name : Spice Money
Procedure :

  • Need to download spicemoney adhikari app from playstore (Not applicable for iOS)
  • Open the app , enter adhikari ID and PIN
  • Click on T&C then click on the login option
  • Enter 2FA OTP
  • Click on proceed option

Important Note :
Application is only available on playstore, adhikari cannot download application on iOS
2FA OTP will only received on register mobile number
Screenshots :
Step 1 : Need to download spicemoney adhikari app from playstore (Not applicable for iOS)
Step 2 : Open the app , enter adhikari ID and PIN
Step 3 : Click on T&C then click on the login option

Note :- Spice Money Application Iphone me use nhi ho sakti hai |

IMG_256

Step 4 ; Enter 2FA OTP
Step 5 : Click on proceed option

IMG_257

Important Note :

1. Ek din mein Pehla log in hamesha OTP aadhaarit hota hai.2. Ek din mein yadi SMA ek hi Browser aur ek hi System par log in karta hai – OTP nahin      poochha jaega

3.Browser ya System badalne ki Condition mein OTP maanga jaega.

4.Ek se adhik login try logout ki or le jaate hain (pahle se hi 2fa se svatantr)

5.Yadi OTP dileevar nahin ho raha hai, to OTP ko OTP on Call ke maadhyam se anurodh    kiya ja sakata hai, saath hi SMA IVR aur Whatsapp both ke maadhyam se OTP ka            anurodh kar sakata hai.

6.teen galat prayaas, CAPTCHA poochha jaata hai (pahale se hee 2fa se svatantr)

7.Password har 90 Days mein Expire hota hai.

8.Web par 10-15 minute ke Time use Na Karne ke karan,ID apne aap logout ho jayegi.

9.dopahar 12 baje ke baad app apne aap logout ho jaega (agale din madhyaraatri)

Question :- Session Expired due to which id has been logged out.

Solution :- Guide SMA to kindly re-login again after closing all tabs