1. SMA ke dwara 5 times wrong PIN fill karne ke karan SMA ki ID 30 Minutes ke liye Locked ho jaati hai | 2. 30 minute ke baad SMA ki ID automatically unblock ho jayegi jiske baad SMA apna sahi PIN fill karne ke bad login kar sakta hai |
Agar 30 Minutes bhi complete ho gaye hai SMA ne fir se 5 time wrong PIN fill karke login kara jiske baad SMA ki ID 24 Hours ke liye Locked ho jayegi |
1. Advisor ko TL ( Supervisor ) se contact karna hoga aur SMA ko Reset PIN ka OTP share karana hoga | 2. SMA ke paas aaye OTP ko Web me B2B page par User id me apni user id ( Small latters) aur PIN me hamare dwara jo OTP sent hua hai usko fill karna hoga 3. SMA ke login karne ke baad New PIN and confirm new PIN ka option ayega | 4. SMA 6 digit ka pin create kar sakta hai jisme (pahle wala pin nhi hona chahiye, apna mobile number & DOB ka pin nhi hona chahiye, same number baar baar repeat nhi hona chahiye, 123456 nhi hona chahiye) PIN create kar sakta hai | 5. Ab SMA apni id ko app and web me login kar sakta hai |
