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Login Issue – Reset Password ( Web ) |
Reset Password Script:-
Script :-
Priye Adhikari ji, aapko batana chahenge ki aapko apni id ka PIN reset karna hoga jiske liye hum apko ek OTP share kara rahe hai us otp ko adhikari.spicemoney.com par web main PIN ki jagah fill karen aur login karen jaise hi aap login karenge aapke paas
New PIN :
Confirm New PIN :
me apna new PIN jo ki 6 digit ka hona chahiye jiske baad aap submit button par click karen uske baad aap ( App & Web ) me apne new PIN se login kar sakta hai.
Note :- PIN SMA ke purane PIN jaisa nhi hona chahiye or SMA ke Mobile number, DOB se match nhi hona chahiye
Error’s :-
1. OTP limit exceed
2. Account Locked & Block
3. Forgot Password limit has been expired
In sabhi errors ke liye niche likha process call par follow karna hai
agent team leader se connect karenge aur usko OTP on call share karke web login karwana hai
Tagging:-
Query > Account Related
Sub outcome- Reset Password
Script :-



Reset Password Process in Mobile:-
Step 1: Priye Adhikari ji, Apne mobile main Google Chrome open karen.
Step 2: Google Chrome ke search box main b2b.spicemoney.com search karen. Aap Spice Money ke login page par aa jayenge

Step 3: 3 dots par clink karen aur desktop side par click karen or fir desktop side par click karen.

Step 4: Continue par click karen
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