Pan Card – FAQs

Pan Card – FAQs

Pan Card FAQs

 Important :- UTI pan ki website par new registration abhi hold par hai SMA ko guide karna hai ki kripya kuchh time ka wait karen.

Q. 1 – Agar Pan card apply karte time payment page par pahuch kar session expire ho jata hai aur application pending me show nhi karti hai |

Resolution :- 

Aapse request hai ki aap 24 Hours ka wait kar lijiye. aapko application pending ya pan objection main show ho jayegi.

 

Q. 2 – Agar SMA ka pan card objection me hai aur SMA Objection clear nhi kar pa raha hai |

Resolution :- 

Sabse hum pahle hum SMA se Objection reason puchenge. agar pan objection ka reason thik ho sakta hai to SMA usko correct karega or agar reason correct nhi ho sakta hai to agent ameyo me complaint mark karega.

Complaint-:

Outcome –  Complaint > Pan card UTI

Sub-Outcome- Not Able to Clear PAN Objection

 

Q. 3 – Agar SMA ko pan card apply karte time error “there is some problem kindly try after some time” aata hai |

Resolution :- 

Yah issue UTI ki taraf se aata hai jab service down hoti hai. Hum SMA ko supervisor se puchh kar TAT guide karenge.

 

Q. 4 -SMA kitne time ke ander pan card ka objection clear kar sakta hai |

Resolution :- 

Within 24 hours

 

Q.5- Kya SMA ko PAN CARD apply karne ke baad, Application Form ko Offline bhi courier karna hota hain?

Answer:- Haan, SMA ko Pan Card apply karne ke baad, Application Form ko Offline bhi courier karna hota hain.

 

Q.6- Pan Card apply karne ke baad ( UTI ), Deliver hone me bahut time lagta hai. Kya isko jaldi deliver karaya ja sakta hai?

Answer:- Adhikari ji, Ye timeline UTI ki taraf se kari gayi hai. Registered Email par apko E-Pancard 5 working days me mil jata hai aur physical Pan card ko deliver hone me maximum 20 working days ka time lagta hai. 

 

Q.7- Pan Card apply karte samay, Documents kis file me upload kar sakte hai |

Answer :- Adhikari ke paas document upload karne ke liye 2 option’s hote hai.

1. Single Page ( JPEG Format )

2. Sabhi documents ke saath PDF bna kar.

 

Q. 8- Pan card apply karte time pop up “Fingerprint is required” show ho raha hai | 

Answer:-Ye Error kuchh hi SMA ke liye aata hai aur SMA ko us costomer ka finger print dena hoga jab tak finger print nhi lagega tab tak pan card application objection me hi show hoga.

 

Q.9 – SMA pan card apply karne ka poora proces janna chahta hai |

Answer:- Agent SMA ko KB me check karke ( Pan card Apply Process ) poora complete process guide karenge.

 

Q.10-  SMA Pan Card application me signature and photo upload karna chahta hai.

Answer:- SMA ne jo PDF upload kari hai us PDF me jitne page show karenge wah sabhi ek ek page alag alag show ho jayenge. 

1. Adhikari ke paas three option show ho jayenge.

2. SMA require documents ko crop and drag karke upload karega.

 

Q.11 – Agar SMA ne only E-pan card ke liye apply kara hai aur ab SMA physical pan card bhi chahta hai |

Answer:- SMA ka E-pan aa jane ke baad hi SMA correction ka form apply karke hi physical pan card le sakta hai.

Q. 12 – UTI Pan Correction TAT ?

Resolution :- 5 Working Days

Q. 13 – Customer ka pan card apply ho gya hai, TAT over ho gya lekin abhi tak customer ko pan card receive nhi hua hai |

Resolution :- Hum acknowladge number ke saath complaint raise karenge aur SMA ko 24 to 48 Hours ka TAT share karenge.

Tagging :- 

Outcome :- Complaint > Pan card UTI

Sub outcome :- Pan card not received

Q. 14 – Agar SMA khoya hua pan card wapas lena chahta hai

Resolution :- SMA ko customer ka correction pan card apply karna hoga

 

Q. 15 – Agar SMA ne UTI pan card apply kara hai lekin SMA ne apply karte time customer ka name incorrect fill kar diya hai or ab SMA usko edit nhi kar pa raha hai.

Resolution :- SMA ko guide karna hai kripya 24 hours ka wait karen. customer ki pan application 24 hours baad aapko pan application “Pan Objection” me show hogi. uske baad SMA waha se pan me changes kar sakta hai.

Q. 16 – Pan Card Apply karte time representative Assese/Address

Resolution :- Priye Adhikari ji, aapne pan card apply karte time representative address wale option par click kar diya hai yah option minor pan card me select kara jata hai, apse request hai ki is option select nhi karna hai jiske baad aap pan card apply kar sakte hai

         Note :- Agar pan card form edit nhi ho raha hai to page ko re-fresh karna hai.

Q. 17 – UTI pan card apply karte time SMA ko Police verification upload karne ke liye aa raha hai.

Resolution :- SMA ko guide karna hai 3 months se apne UTI pan card apply nhi kara hai aapko abhi pan card banane ke liye UTI website par police verification upload karna hoga.

Q. 18 – Pan card refund TAT.

Resolution :- rejection ke 15 days ke baad jo first friday hoga usko pan card ka amount refund hoga

Q. 19 – Physical Pan Card Charges.

Resolution :- Rs. 107

Q. 20 – E-Pan Pan Card Charges.

Resolution :- Rs. 72