Suspend – SUSPENDED NPCI Negative List

Suspend – SUSPENDED NPCI Negative List


Wallet Status “SUSPENDED NPCI Negative List”.

Account Status SUSPENDED NPCI Negative List”.

                                IMG_256

Reason :- NPCI se hamare paas complaint received hone ke karan.

Script :- adhikari ji, aapko hui asuvidha ke liye mafi chahte hai aapko batana chahenge ki NPCI end se complaint received hone karan aapki id suspend kar di gyi hai | aapko batana chahenge ki aapki id 60 days baad aapko hamari customer care mail id par apni id open karane ke liye mail karena jiske baad SMA ke paas spice money se call ayega jiske baad apki id kuchh time ke liye open ho jayegi jiske baad ap apna id me jo amount he usko transfer kar sakte hai jaise hi aap apna amount transfer kar lenge uske baad aapki id fir se block ho jayegi.

  • “if SMA id is blocked due to “NPCI Negative registry”.
  • guide sma that ” your id has been blocked for next 60 days, it is from NPCI end “.
  • will keep the Ids blocked for next 60 days.
  • SMA need to wait for 60 days block period to be completed, after 60 days their id will be unblocked for sometime.
  • Outbound call will be made to the Adhikari informing about the transfer of money to account.
  • Post successful transfer, Id will be blocked again”.

Tagging :-
Outcome :- Query>account related
Suboutcome :- Suspend due to NPCI